AI Customer Support

Turn Every Visitor Question Into a Booked Opportunity.

Meet Pia — your always-on AI assistant. She answers questions, books appointments, captures leads, and helps your business grow, 24/7.

Pia, the Praise Picker AI assistant, smiling at her laptop with a Support Local Businesses mug

Instant Answers

Respond to customer questions 24/7.

Books Appointments

Let customers book directly through chat.

Captures Leads

Collect names, emails and details automatically.

  • Instant replies
  • Books appointments
  • Captures leads

What Pia does for your business

For businesses that pay for traffic and then watch chats and forms sit unanswered. Pia answers first, asks the right questions, and puts the job on your calendar.

01

Trained on your business

Your services, service area, hours, FAQs, and booking rules. She answers the way your best front-desk person would, and she never goes to lunch.

02

Qualify, then book

A few qualifying questions, then a slot on your real calendar. Form fills and missed chats get a text follow-up so nobody goes cold.

03

Facebook and Instagram too

Optional: Pia answers your Facebook and Instagram DMs as well, so every inbox gets the same fast reply.

04

Knows when to hand off

Upset customers, VIPs, and anything complex go straight to a person, with the whole conversation attached.

05

Everything lands in your CRM

Every lead and full transcript, in one place you own and can export.

06

A monthly report

Chats started, jobs booked, and conversations handed off to you.

Available on its own or as part of the Complete Package. See pricing →

How it works

From "just browsing" to booked, without you lifting a finger.

Here's what happens when someone lands on your website and opens the chat.

  1. 1Instantly

    Pia says hello

    A friendly greeting with quick buttons — Get a Quote, Our Services, Business Hours, Speak to a Person — so visitors know exactly what to do.

  2. 2Any hour

    She answers from your playbook

    Your services, service area, hours, FAQs, and booking rules. Answers the way your best front-desk person would.

  3. 3A few questions

    She qualifies the lead

    What they need, where they are, and how soon — so you only spend time on real jobs.

  4. 4While they're still there

    She books the job

    A slot on your real calendar, booked before the visitor clicks away to the next company.

  5. 5If they leave

    Nobody goes cold

    Form fills and missed chats get a text follow-up, so a half-finished conversation still turns into a lead.

  6. 6When it matters

    She hands off to a person

    Upset customers, VIPs, and anything complex go straight to you or your team, with the whole conversation attached.

  7. 7Every chat

    It all lands in your CRM

    Every lead and the full transcript, in one place you own and can export.

  8. 8Every month

    You get a simple report

    Chats started, jobs booked, and conversations handed off to you.

See it in action

A real conversation, not a contact form.

Forms wait for someone to call back. Pia answers the question, asks what she needs, and offers a time — while the visitor is still interested.

Where Pia works

  • The chat window on your website
  • Your Facebook and Instagram DMs (optional)

When she steps aside

  • An upset customer
  • A VIP or a complex request
  • Anyone who asks for a person
★
PiaBright Home Services
Hi! 👋 How can I help you today?
My AC is blowing warm air. Do you service Decatur?
We do! Sorry it's acting up. Is it running but not cooling, or not turning on at all?
Running, just not cold.
Got it. I have a technician available tomorrow at 9:00 AM or 1:30 PM. Which works better?
9 works.
✓ Booked · Tomorrow, 9:00 AM

Example conversation. Pia is trained on your business, your services, and your calendar.

Getting started

Live in about a week. You approve everything first.

Day 0 · 45 minA working call with you about your services, service area, hours, and how you like to book.
Days 1–3We train Pia on your business and connect her to your calendar and CRM.
A few more daysTest chats from start to finish. You see every script before a customer does.
Go livePia starts answering on your website — and on Facebook and Instagram, if you add them.

Questions

Frequently asked questions

Does Pia work after hours?

Yes. She answers 24/7, including nights, weekends, and holidays — exactly when most website visitors go unanswered.

What if a visitor wants to talk to a real person?

Pia hands the conversation to you or your team, with the whole chat attached, so nobody has to repeat themselves. Upset customers and complex requests are handed off the same way.

How does Pia know what to say?

We train her on your services, service area, hours, FAQs, and booking rules. You review and approve how she answers before she goes live.

Can I see the conversations?

Yes. Every lead and full transcript lands in your CRM, and you get a monthly report.

Does it work on Facebook and Instagram?

It can. Adding your Facebook and Instagram DMs is optional, so every inbox gets the same fast reply.

Can I cancel?

Yes, anytime. There are no long-term contracts.

Ready to put Pia to work?

Every visitor question, answered — and every lead, captured.

Get Started Today → Book a Call