Reviews for plumbers. Powered by AI.

Turn great
plumbing jobs into
five-star reviews.

Automatically ask your happy customers for feedback after every completed job — and get more reviews, more calls, and a stronger local reputation.

Trusted by local service businessesNo setup fees • Cancel anytime • 2 months free (annual plans)
  1. 1. Job completedYou complete
    the plumbing work.
  2. 2. We send a requestCustomer gets a friendly text asking for a review.
  3. 3. Get more reviewsHappy customers leave five-star feedback.
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‹+1 (555) 123-4567
Hi Sarah! 👋
Thanks for choosing us for your plumbing service today. How did we do?
Tap to leave a reviewIt only takes a few seconds!
- The Smith Plumbing Co.

“Fast, tidy, and professional. Highly recommend!”

Sarah M.2 days ago

Job Complete!

  • Leaky pipe repaired
  • Area cleaned
  • Customer satisfied

More reviews

5x

Get up to 5x more reviews from happy plumbing customers.

Higher local trust

92%

of customers read online reviews before hiring a plumber.

Less follow-up work

80%

Fewer manual follow-ups — our AI handles it for you.

Nobody plans to call a plumber. It's a burst pipe, a backed-up drain, or a water heater that quit on a Sunday morning, and the homeowner is searching for a plumber near them with water on the floor. They don't read every review. They look at the stars, check that the reviews are recent, and call. A plumber with a 4.8 and reviews from last week gets that call over a 4.9 whose newest review is from spring.

Recent reviews matter more than a lifetime total

A long-established shop can have hundreds of reviews and still lose calls to a newer company that's collecting a few every week. Recent reviews tell a stressed homeowner that you're open, busy, and answering the phone. Here's how to work out the pace you need against the plumbers ranking above you.

When to ask

  • Emergency calls: after the fix is confirmed and the water is off, not while they're still mopping.
  • Drain cleaning and repairs: the same day. These are high-volume jobs and your best steady source of reviews.
  • Water heaters, repipes, and remodels: a day or two after, once they've had hot water or used the new fixtures.

Getting the request to land

A lot of plumbing customers are on a mobile phone and won't open an email. Text gets read, but only if the carrier delivers it. Review texts from unregistered numbers or with public link shorteners often get filtered without anyone noticing. Here's why that happens and how to fix it.

Ask every customer, never offer a discount for a review, and never filter out the unhappy ones first. All three are against Google's rules, and Google does suspend profiles for it.

What Praise Picker sets up for plumbers

  • A review request after every job, sent by text and email from a registered business number, with a direct link to your Google review form.
  • One polite follow-up for anyone who didn't get to it the first time. No nagging.
  • A reply on every review, drafted in your voice. Positive ones can post automatically; one- and two-star reviews wait for your approval.
  • A private line back to you for an unhappy customer, without blocking anyone from posting on Google.
  • A monthly report: new reviews, your rating, and how fast reviews got a reply.

Details and plans are on the Reputation Engine page and the pricing page. If calls are slipping too, the AI Receptionist picks up when your office can't.

What homeowners look for in plumber reviews

Most plumbing calls are urgent, so people choose fast and lean on reviews to do it. These are the details that show up again and again in the reviews that win the call.

  • Speed: how quickly you answered and arrived for a burst pipe or backed-up drain.
  • Upfront pricing: whether the quote matched the bill.
  • Respect for the home: shoe covers, drop cloths, and a clean work area.
  • Fixing it right the first time: no repeat visit for the same leak.

Water heater installs, repipes, and drain work each bring in a different kind of customer. Asking after every job builds a review profile that reflects the full range of work you do.

Questions owners ask

How soon after a plumbing job should the review request go out?

The same day for emergency and repair calls, once the fix is confirmed. For bigger jobs like a water heater or repipe, a day or two later works better, after the customer has used it.

Will customers really leave a review for a small job?

Many will, if the request is short and the link opens straight to your Google review form. Small, routine jobs make up most of a plumber's week, so they are where steady review volume comes from.

What happens if a customer is unhappy?

The request gives them an easy way to reach you directly, and you'll hear about it quickly. Nobody is blocked from posting on Google, which keeps you within Google's rules.

More industries we serve

Keep reading

Find out how far you are from the plumbers above you.

We'll compare your recent reviews with the top plumbers in your area and tell you what closing the gap takes at your call volume.